FREQUENTLY ASKED QUESTIONS

Families / Clients

How do I start a Search?

  • Read our terms and conditions

  • Complete our short registration form 

  • Book a call with a member of our team to discuss our placement in more detail

  • Pay your registration fee depending on the package you choose

  • Update your Online SENNIES Profile

  • We will support you in completing your job description 

  • We will book a call to go through your Job description, set your matching preferences and deal breakers 

  • Let the matchmaking begin!

Is there a minimum requirment of days/hours?

A Sennie can be employed for 1 day per week however this must be a minimum of 4 consecutive hours per day.

If you need a Sennie for less than 4 hours per day, you will still be required to pay your Sennie for a minimum of 4 hours per day.

For after school roles we advise your Sennie arrives 30 minutes early to prepare the activities and/or snacks.

Please note most Sennies are looking to work in one role only so if you are able to offer more hours it is always advised to review and obtain quality candidates 

What level of experience can I expect from a Sennie?

​As an introduction agency we have Sennies with a wide variety of experience which includes but is not limited to:

  • Teaching assistants / SEN 1:1's 

  • Therapists / Therapy assistants 

  • Teachers & tutors

  • Special Educational Needs Nannies

  • Neurodivergent Nannies

  • SEN Carers

  • Teaching assistants / SEN 1:1's 

  • Graduates and Students (Studies relating to SEN and/or childcare)

Is it harder to find an Experienced Sennie
for a Part Time role?

Whilst a highly experienced Sennie is, in our experience, more likely to apply for a 'Full Time' position, based on their salary expectation, that doesn't mean there isn't a Super Sennie looking for a Part Time role to complement other work/hobbies/studies. Our CEO Georgia was a 'Part Time' Sennies for years alongside their creative career, prior to opening SENNIES! 

We are known for our fantastic headhunting skills, in a market where there is a shortage of quality SEN childcare. We will actively search for new candidates to introduce, based on a families/clients specific requirements. We bring forward the best candidates available on the market, at the time of your search.

We find that Sennies with prior work experience such as SEN Teaching assistants/1:1's and Students/Graduates who have studied a SEN related course, make excellent part-time or after school Sennies and are always very active in applying for these roles. 

SENNIES offers hands-on support, guidance and training following each placement to ensure that you and your Sennie get off to the best start.

How long will it take to find me a Sennie?

A typical search takes 8 weeks however some searches can take much longer depending on your requirements, hours available and salary offered. SENNIES offers an ‘introductory service’, therefore we do not employ anyone, but make it our priority to only introduce you to suitable Sennies. This means we cannot guarantee that your search will be successful, however, we will always do our absolute best to source the childcare you deserve.

  • If you feel a Sennie is not suited to your family’s needs, please give us detailed feedback, so we can be sure to only send you suitable Sennies moving forward.

  • If we have Sennies already registered who show an interest in your role, you will receive their profiles within the first 2 weeks of your search, pending further qualification. 

  • You will begin to see more headhunted candidates at around week 4 and onwards during your search, due to the time it takes to source and fully register a candidate prior to an introduction.

  • If you have opted for our subscription package then you can continue to search for a Sennie for up to 1 year without an additional fee

How much should I pay my Sennie?

You will pay your Sennie directly as you are the employer and they become your employee. 

Hourly rates: 

  • Part-time Sennie- up to 20 hours per week - £17 - £25 p/h gross​ 

  • Part-time Junior Sennie (Graduates/0-1 years of SEN experience)- up to 20 hours per week - £15 - £20 p/h gross

  • Full time - 30 hours + - £15 - £20 p/h gross​
    (We advise £17+ p/h for retention purposes and to obtain an experienced Sennie.)

  • Live in - £15+ p/h gross​

  • SEN Specialist - £20+ - Rates vary - Please enquire within​
     

We ask you to provide a scale where possible for your Sennies salary, so we can bring forward all suitable candidates.

 

EG. £15 - £20 per hour gross

£15 - £17 per hour gross

£17 - £20+ per hour gross 

To work out full employer costs click here.

Gross VS Net pay?

All roles through SENNIES are advertised in gross pay.

Click here for more information regarding 'Gross VS Net' Pay. 

Please note Gross pay includes the Employees tax contributions that you pay on your Sennies behalf, it does not include employer contributions.

 

To see full employment cost estimates please click here.

Why do I need to pay a Registration Fee?

We are a small but dedicated team and therefore require a registration fee before we begin any search. This is to ensure we can dedicate our time to those serious about finding quality SEN Childcare.

When a role at SENNIES goes live, it is posted to our internal database and also on a large number of partner job sites. This is to ensure we are finding the most suited Sennies available at the time of your search.

 

If you were to personally post on all of the sites we use, it would cost more than £1000 in advertising fees alone per placement. As a specialist agency, we have agreed on a reduced rate with the top job sites in the UK to get your role in front of everyone looking for a new role in SEN childcare. 

When is my final payment due?

When you make an offer of employment to your selected Sennie we will send you proof of their compliance checks and our online offer letter which stands in place of your contract until it is complete.

 

The sennie will then Accept, Decline or negotiate which we will support you in managing.

 

Once a Sennie accepts an offer, payment is due if you have opted for the 1 time search. If you have opted for the subscription model then you will be charged from your Sennies start date. Fees will be taken from the card associated with your online SENNIES account. If you would like to change your payment details please ensure you do this by logging into your account and updating your details before an offer is made. 

Do you help with negotiations and selecting
the right Sennie?

Yes. The SENNIES team are here to support you throughout your journey and will keep in touch to find out how your interviews and trials are going whilst offering support and advice where possible.

We will advise on best practice and our salary recommendation for each Sennie prior to an offer being made. 

We will send you an offer letter to complete which will stand in place of your contract until complete. 

We offer an 'Introductory Service', meaning the employment contract will not be through SENNIES and instead be directly between the 'Client' and 'Sennie' selected. 

All 'Sennie(s)' are subject to a comprehensive background check including but not limited to: an Enhanced Disclosure and Barring service check (registered to the update service), a minimum of 2 professional references and proof of identity. We collect all necessary identification documents, but it is important that the 'Client' also sees the physical document and collects their own copies for their reference.

I’ve made a verbal offer and paid my final invoice - what happens next?

Once you have made an offer, it is accepted we will ensure you have the following:

  • Draft SENNIES contract - To be amended and signed by you (Employer) and your Sennie (Employee) - You can use your own contract but in this case we can only have a read through of your contract and provide minimal advice based on what we believe to be best practice. Our draft contract can be easily amended to suit your needs and has been created to protect both you and the Sennie.
     

  • Your chosen Sennies documents.

    • Enhanced DBS certificate and/or update system confirmation

    • Identification

    • Two References - please feel free to contact these referees yourself or ask your Sennie to provide more references for you to check if you feel necessary

 

  • Recommendations for becoming an employer
     

  • ACAS documents:

    • ACAS Code of Practice

    • ACAS guide - Discipline and Grievances

Are the Sennies on your database OFSTED registered?A

As an introduction agency, the vast majority of Sennies (SEN Nannies) at present, are not OFSTED registered.

However, we can include the following requirement within your detailed Job description under

 

Essential skills:

  • Must be OFSTED registered or willing to undergo OFSTED registration


In most cases the Employer (the family/client) covers the cost of their childcarer's OFSTED registration and Public Liability Insurance (required for OFSTED registration).

 

This is because it is only the Employer who benefits from OFSTED registration, through the Tax-Free Childcare Scheme. This can save a family up to £2000 per child per year. 

The downside is that it can take up to 6 months to complete OFSTED registration so if you are relying on using the Childcare scheme, you will not have access to the vouchers until your Sennie is OFSTED registered. We can look for a Sennie who is already registered but this will significantly reduce the number of Sennies that are available to send you during your search.

What can I expect from my Sennie in terms
of their duties?

Please let us know within your Vacancy registration form the duties you want your Sennie to carry out and we will qualify their suitability prior to an introduction.

Duties can include but are not limited to:

  • School pick up / drop off

  • Booking attending appointments with the children (where appropriate)

  • Arranging and/or attending playdates

  • Continuing therapies/interventions as set our by the family and/or their specialists

  • Tidy up after themselves and the children

  • Light PA or Housekeeping duties related to the children (if your role requires more than light duties, we will need to add this into the title as a Sennie/PA or Sennie/Housekeeper as not all Sennies are prepared to do more than light duties and we will only introduce interested and suitable candidates.)

  • Plan and attend day trips / school holiday activities 

  • Plan/cook healthy meals

  • Bath time and bed time routine

  • Prepare visual aids for your child/children (appropriate time should be allocated for this within their contracted hours)  

  • Toilet training

  • Personal care

  • Medication administration

  • Join you on a family holiday

Can you find me a Sennie who is available to
work Before and After school (Split shift)?

We have been able to find Sennies who are available for a split shifts (before and after school hours ) in the past, however, these roles are much harder to place in our experience, due to there being few roles that fit in around these hours in the relevant field. 

We recommend keeping your SENNIES Job description open to an After school Sennie AND a Before and After school Sennie where possible. If you request to only view candidates who can do a split shift, this will mean you receive less Sennies to review during your search based on our experience of the market.

Why should I work with SENNIES to source
my SEN Childcare?

SENNIES opened to the public in January 2020 and is already the leading Special Educational Needs childcare introduction service in the UK.

We help families and clients source, train and place quality SEN childcare at a lower fee than all industry competitors. We even offer an affordable subscription model which includes support, advice and training!

SENNIES is run by a dedicated team of neurodivergent ‘Super Sennies’ who have decades of professional and personal experience within Special Educational Needs in both the private care and educational sectors.

 Don't just take our word for it, check out our incredible Trustpilot Reviews here!

Do you sponsor Sennies from other countries?

At SENNIES we cannot register someone as a ‘Sennie’ if they are an international applicant who has not been in the U.K for a minimum of 6 months, as this means we cannot complete all necessary background checks. 

Who writes the Job description and can we change it during the search?

We will support you in creating a great job description to advertise externally and through your online account! 

Once you have confirmed a job description, changes may incur an additional admin fee of £50 due to the rules of external job sites. Please ensure you are 100% happy with your job description prior to approval. Internal changes are free of charge! 

Additional Information:

  • Calls and emails made outside of our office hours will be picked up the following day. (Opening hours: Monday - Friday: 9am - 5.00pm)

  • Any urgent communications outside of these times must be made directly with the Sennie you have chosen to interview/trial.

  • Please be aware that the majority of childcarers are signed up to multiple agencies and not exclusively to SENNIES, therefore we cannot guarantee that a Sennie will not take other roles offered by another agency during your interview process. We only allow our Sennies to trial for 1 role at a time to avoid this type of disappointment.

  • The ‘SENNIES search’ runs for 8 weeks* and is offered as an ‘introductory service’, therefore we do not employ anyone but make it our priority to only introduce you to suitable Sennies. If you feel a Sennie is not suited to your family’s needs, please give us detailed feedback, so we can be sure to only send you suitable Sennies moving forward. *8 weeks is offered as standard as this is usually a sufficient amount of time to procure and process a suitable ‘Sennie’. We always aim to place within 4 weeks where possible and can extend this time when needed to ensure we meet our mutual goal.

MORE FAQ'S COMING SOON! IF YOU HAVE A QUESTION PLEASE SEND THEM TO INFO@SENNIES.CO.UK!